User Agreement

Premium Invention Security

Version 1.1  ·  Effective Date: June 16, 2026
Important: Please read this User Agreement carefully before using the Premium Invention Security application. By creating an account, accessing, or using the App, you acknowledge that you have read, understood, and agree to be bound by the terms and conditions of this Agreement. If you do not agree to these terms, you must not use the App.

1. Definitions

2. Eligibility

You must be at least 16 years of age (or the minimum age required by applicable law in your jurisdiction) and have the legal capacity to enter into a binding agreement to use the App. If you are using the App on behalf of an organisation, you represent and warrant that you have the authority to bind that organisation to this Agreement.

3. Account Registration and Security

To use the App, you must register an account using a valid email address or mobile phone number and create a password. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to provide accurate and complete registration information and to update it promptly if it changes. You must notify us immediately if you become aware of any unauthorised use of your account.

Your account is personal to you. You may not transfer, assign, or share your login credentials with any other person. We reserve the right to suspend or terminate accounts that we reasonably believe to be in violation of this Agreement.

Device sharing. Sharing your login credentials is different from sharing access to a Device. The App allows you to grant other approved users access to your Devices through its device sharing feature. You are responsible for managing who you grant access to, for verifying their identity before granting access, and for removing their access when it is no longer needed. You remain responsible for the activity of any Authorised User you have granted access to.

Active sessions. Logging out of the App will end your active session on that device. Deleting your account will also end any active sessions associated with your account. We recommend logging out if you are using the App on a shared device or if you no longer have access to your mobile device.

4. Use of the Service

4.1 Permitted Use

We grant you a limited, non-exclusive, non-transferable, revocable licence to use the App and Service for your personal or internal business purposes in connection with compatible Devices, subject to the terms of this Agreement.

4.2 Prohibited Conduct

You agree not to:

5. Devices and Connectivity

The App is designed to work with compatible IoT/smart security devices. You are responsible for ensuring that your Devices are properly installed, configured, and maintained in accordance with the manufacturer's instructions. The availability and performance of the Service depend on your internet connection, network conditions, device firmware, and other factors outside our control. We do not guarantee uninterrupted or error-free operation of the Service.

6. Cloud Storage and Local Storage

Cloud storage. The App may offer an optional cloud storage feature that stores alarm-triggered images and video recordings on our servers. Cloud storage data is retained for a maximum of seven (7) consecutive days and is automatically deleted thereafter. All cloud data associated with a Device is permanently deleted when you unbind that Device from your account. We are not responsible for any loss of cloud data resulting from automatic deletion, account termination, or device unbinding.

Local storage. The App also allows you to save snapshots or video clips directly to your mobile device. Any files saved in this way are stored locally on your device and are not held or managed by us. Deleting cloud recordings, unbinding a Device, deleting your account, or uninstalling the App will not automatically delete files you have saved to your device's local storage. You are responsible for managing any locally saved files, including their security, retention, and deletion.

7. User Content

You retain ownership of all video, images, and audio content captured by your Devices and processed through the App ("User Content"). You are solely responsible for your User Content and for ensuring that your use of the App's recording and monitoring features complies with all applicable laws, including privacy and data protection laws in your jurisdiction. You represent and warrant that you have obtained all necessary consents and permissions required by law for the recording, storage, and viewing of User Content.

8. Intellectual Property

The App, including its design, features, code, graphics, logos, and all related intellectual property, is owned by or licensed to Premium Invention Limited and is protected by copyright, trademark, and other intellectual property laws. Nothing in this Agreement grants you any right, title, or interest in the App or our intellectual property beyond the limited licence set out in Section 4.1.

9. Privacy

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into this Agreement by reference. By using the App, you consent to the practices described in the Privacy Policy.

10. Disclaimer of Warranties

11. Limitation of Liability

The App is a tool for monitoring and managing security devices and is not a substitute for professional security monitoring services, emergency services, or insurance. We do not guarantee that the App or connected Devices will prevent or detect any particular security incident.

12. Indemnification

You agree to indemnify, defend, and hold harmless the Company and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in connection with: (a) your use of the App or Service; (b) your violation of this Agreement; (c) your violation of any applicable law or regulation; or (d) your User Content.

13. Service Modifications and Termination

We reserve the right to modify, suspend, or discontinue the App or Service (or any part thereof) at any time, with or without notice. We will make reasonable efforts to notify you of material changes. We may also terminate or suspend your account and access to the Service at our sole discretion if we reasonably believe you have violated this Agreement.

You may terminate this Agreement at any time by deleting your account through the App. Uninstalling the App alone will not delete your account or any associated cloud data. To delete your account and related data, you must use the account deletion option inside the App or contact us for support. Upon termination, your right to use the App and Service will cease immediately, and any associated data may be deleted in accordance with our Privacy Policy.

14. Changes to This Agreement

We may revise this Agreement from time to time. When we make material changes, we will notify you through the App or by other appropriate means. The updated Agreement will indicate the new effective date. Your continued use of the App after the effective date of any changes constitutes your acceptance of the revised Agreement. If you do not agree to the revised terms, you must stop using the App and delete your account.

15. Governing Law and Dispute Resolution

This Agreement shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region of the People's Republic of China, without regard to its conflict of law principles.

Any dispute arising out of or in connection with this Agreement shall first be resolved through good faith negotiation between the parties. If the dispute cannot be resolved through negotiation within thirty (30) days, either party may submit the dispute to the courts of the Hong Kong Special Administrative Region for resolution.

16. Severability

If any provision of this Agreement is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid, legal, and enforceable, and the remaining provisions shall continue in full force and effect.

17. Entire Agreement

This Agreement, together with the Privacy Policy, constitutes the entire agreement between you and the Company regarding your use of the App and Service, and supersedes all prior agreements, understandings, and communications, whether written or oral.

18. Contact Us

If you have any questions or concerns about this Agreement, please contact us:

Premium Invention Limited
Rm 5, 8/F, MEGA CUBE, 8 Wang Kwong Road, Kowloon Bay, Kowloon, Hong Kong
Email: support@premiuminvention.com